BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Telerik Inc.//Sitefinity CMS 14.4//EN BEGIN:VTIMEZONE TZID:Pacific Standard Time BEGIN:STANDARD DTSTART:20251102T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYHOUR=2;BYMINUTE=0;BYMONTH=11 TZNAME:Pacific Standard Time TZOFFSETFROM:-0700 TZOFFSETTO:-0800 END:STANDARD BEGIN:DAYLIGHT DTSTART:20250301T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYHOUR=2;BYMINUTE=0;BYMONTH=3 TZNAME:Pacific Daylight Time TZOFFSETFROM:-0800 TZOFFSETTO:-0700 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT DESCRIPTION:Address: Royal Oaks Country Club: 8917 NE Fourth Plain Blvd\, V ancouver\, WA\nEmail: clarkdentists@gmail.com\n\nClick here to register fo r the meeting at Royal Oaks Country Club. Please register so we can arran ge catering properly. Please see Royal Oaks Dress Code. Cost: CCDS Member s - Complimentary Non-Members (Dentists only) - Donation $100 | Invoice will be emailed to you after submitting the reservation form. Age nda:6:00 pm – Dinner and Social Time6:15 pm – Announcements6:30 pm – Denti sts: Your Office Manager is Set Up to Fail\; Transforming Titles into True Leadership for Practice SuccessPresenter: Laura Nelson\, MS – Founder of Front Office Rocks | VP of AI at Mango Voice8:20pm – Questions and closin g commentsLecture Description: Most office managers aren’t failing—they’r e overwhelmed\, undertrained\, and expected to lead without the tools to d o so. In this eye-opening session\, Laura Nelson addresses the quiet leade rship gap plaguing dental practices: office managers are handed the title\ , tasked with responsibilities dentists don’t want\, and then left to figu re it out alone. The result? Bottlenecks\, frustration\, burnout\, and stu nted practice growth.At the same time\, many dentists haven’t been trained to lead either—making it difficult to support or develop the team they re ly on. This talk is designed to change that. We’ll unpack what true leader ship looks like in a dental office and how investing in your office manage r can unlock efficiency\, accountability\, and long-term growth.What Atten dees Will Learn:The Small Business Reality Check: Understand the natural b usiness cycle and why strong leadership—not just clinical skill—is essenti al to keep things moving forward.Leadership Traits that Matter: Identify t he specific qualities dentists and office managers must build to lead effe ctively in today’s practice environment.Development That Works: Get practi cal strategies for training and empowering your office manager to lead wit h confidence and clarity.Culture as a Competitive Advantage: Explore how c reating a leadership-driven culture improves communication\, morale\, and team performance.Retention Through Leadership: Learn how well-supported ma nagers drive retention\, reduce drama\, and create a team that actually wa nts to stay and grow.Speaker Bio: Laura Nelson\, M.S.\, is a dynamic leade r\, author\, speaker\, and educator\, renowned for her transformative cont ributions to the dental industry and beyond. As the founder of Front Offic e Rocks\, she revolutionized dental office training with groundbreaking on line platforms that enhance practice performance and empower teams to reac h their full potential.With a career spanning over 20 years\, Laura now se rves as Vice President of AI\, Training and Development at Mango Voice\, w here she leads the industry in advancing AI-driven solutions for dental fr ont office operations. She is widely recognized as the leading expert on h ow dental teams can adopt artificial intelligence to improve workflow\, co mmunication\, and patient experience. Laura also co-founded Sober Life Roc ks\, a pioneering initiative promoting sober choices in professional setti ngs\, helping to build healthier lifestyles and more inclusive communities .Laura's expertise spans beyond dentistry\, making her a sought-after spea ker and coach. She is the author of four impactful books: Step Away from t he Drill\, Hiring Without Hesitation\, The Inclusive Event Planner\, and B rush Up on AI\, offering insights on practice management\, effective hirin g\, inclusive events\, and the future of artificial intelligence in dentis try. Internationally acclaimed for her engaging talks\, Laura also founded Sober Life Rocks\, building a community that celebrates sober choices. Sh e works with meeting planners and employers to create welcoming\, sober-in clusive environments.\n This meeting will be sponsored by: TDIC DTEND:20260306T043000Z DTSTAMP:20261009T110034Z DTSTART:20260306T020000Z LOCATION:Royal Oaks Country Club: 8917 NE Fourth Plain Blvd\, Vancouver\, W A SEQUENCE:0 SUMMARY:Thursday\, March 5\, 2026 - Evening Session (Dentists Only)\; Denti sts: Your Office Manager is Set Up to Fail - Transforming Titles into True Leadership for Practice Success with Laura Nelson\, MS UID:RFCALITEM639271404343978864 X-ALT-DESC;FMTTYPE=text/html:Address: Royal Oaks Country C lub: 8917 NE Fourth Plain Blvd\, Vancouver\, WA
Email: clarkdentists@gmail.com
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Clic k here to register \;for the meeting at \;Royal Oaks Co untry Club. \; \;Please register so we can arrange caterin g properly. Please see \;Royal Oaks Dress Code. \;

Cost:  \;CCDS Members - Complimenta ry
 \;  \;  \;  \;  \;  \;Non-Members (Dentists only) - Donation $100 | Invoice will be emailed to you after submitting t he reservation form. \; \;

Agenda:

6:00 pm – Dinner and Social Time
6:1 5 pm – Announcements
6:30 pm – Dentists: Your Office Manager is Set Up to Fail\; \;Transforming Titles into True Leadership for Practice Succ ess
Presenter: Laura Nelson\, MS – Founder of Front Office Rocks | VP o f AI at Mango Voice
8:20pm – \; \;Questions and closing comment s

Lecture Description: \;&nbs p\;Most office managers aren’t failing—they’re overwhelmed\, unde rtrained\, and expected to lead without the tools to do so. In this eye-op ening session\, Laura Nelson addresses the quiet leadership gap plaguing d ental practices: office managers are handed the title\, tasked with respon sibilities dentists don’t want\, and then left to figure it out alone. The result? Bottlenecks\, frustration\, burnout\, and stunted practice growth .

At the same time\, many dentists haven’t been trained to lead either—making it difficult to support or develop the team they rely on. This talk is designed to change that. We’ll unpack what true leadershi p looks like in a dental office and how investing in your office manager c an unlock efficiency\, accountability\, and long-term growth.

What Attendees Will Learn:

Speaker Bio: Laur a Nelson\, M.S.\, is a dynamic leader\, author\, speaker\, and educator\, renowned for her transformative contributions to the dental industry and b eyond. As the founder of Front Office Rocks\, she revolutionized dental of fice training with groundbreaking online platforms that enhance practice p erformance and empower teams to reach their full potential.

With a c areer spanning over 20 years\, Laura now serves as Vice President of AI\, Training and Development at Mango Voice\, where she leads the industry in advancing AI-driven solutions for dental front office operations. She is w idely recognized as the leading expert on how dental teams can adopt artif icial intelligence to improve workflow\, communication\, and patient exper ience. \;

Laura also co-founded Sober Life Rocks\, a pioneer ing initiative promoting sober choices in professional settings\, helping to build healthier lifestyles and more inclusive communities.

La ura's expertise spans beyond dentistry\, making her a sought-after speaker and coach. She is the author of four impactful books: Step Away from the Drill\, Hiring Without Hesitation\, The Inclusive Event Planner\, and Brus h Up on AI\, offering insights on practice management\, effective hiring\, inclusive events\, and the future of artificial intelligence in dentistry . Internationally acclaimed for her engaging talks\, Laura also founded So ber Life Rocks\, building a community that celebrates sober choices. She w orks with meeting planners and employers to create welcoming\, sober-inclu sive environments.\n

This me eting will be sponsored by: TDIC

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